Who regulates us?

Areti Mortgages Limited is an appointed representative of Mortgage Advice Bureau (Derby) Limited which is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA registration number can be verified on the FCA register at www.fca.org.uk/register.

What to do if you have a complaint

If you are unhappy with the service you have received, please contact us in the first instance so we can try to resolve the matter. If we are unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service (FOS).

Financial Ombudsman Service Exchange Tower London E14 9SR Tel: 0800 023 4567 www.financial-ombudsman.org.uk

Financial Services Compensation Scheme (FSCS)

You may be entitled to compensation from the FSCS if we are unable to meet our obligations. Mortgage advising and arranging is covered for 100% of the first £85,000 per eligible claimant. Further information is available at www.fscs.org.uk.